Privacy Policy

Zoni is the data controller for personal data we collect through our website and services. Contact the team responsible for privacy at privacy@tryzoni.com.

• Account data: email, name (if provided), authentication tokens.
• Search data: addresses you look up and approximate map coordinates, so we can match you to coverage.
• Lead data: the ISP you selected, your contact details, and the message you shared for the installation request.
• ISP partner data: company profile, coverage GeoJSON, plans, and MOU acknowledgement.
• Device and usage data: IP address, browser and device type, pages viewed, and basic analytics events. We do not build advertising profiles from this data.

• To operate the marketplace, match addresses to coverage, and route your request to the ISP you chose — performance of a contract.
• To send transactional emails about your lead status — performance of a contract.
• To keep the service secure, prevent abuse, and comply with legal obligations — legitimate interests and legal obligation.
• To send occasional product updates — consent, which you can withdraw at any time.

• The ISP you request an install from receives the contact and address details needed to fulfil the request.
• Trusted service providers who host our infrastructure, deliver email, or provide maps and analytics — under written data-processing terms.
• Regulators or law enforcement when we are legally required to do so.

We do not sell your personal data.

Some of our processors operate outside Nigeria. Where personal data is transferred internationally, we rely on adequacy decisions or contractual safeguards approved under the NDPA.

Account data is kept while your account is active and for a reasonable period after closure to meet legal and audit obligations. Lead records are retained for up to 24 months for support and dispute resolution. Anonymised analytics may be kept longer.

Subject to the NDPA and other applicable law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct data that is inaccurate or incomplete.
• Ask us to delete your data, subject to legal or contractual retention duties.
• Object to or restrict certain processing.
• Receive a copy of your data in a portable format.
• Withdraw consent to marketing at any time.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Email privacy@tryzoni.com to exercise any of these rights.

Zoni uses strictly necessary cookies for authentication and session management, and minimal first-party analytics to understand aggregate usage. You can control cookies through your browser settings; disabling essential cookies may prevent you from signing in.

We use encryption in transit, role-based access controls, and database-level row security to protect your data. No system is perfectly secure — please contact us immediately at security@tryzoni.com if you believe your account has been compromised.

Zoni is not intended for children under 18. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it.

We may update this policy from time to time. We'll change the “Last updated” date at the top and, for material changes, notify you by email or in-product.